accessibility
We have taken a number of steps to ensure that this web site is easy to use and read. More information is provided under the following headings
PC & Mac - Web Browsers that work best with our web site
Large Print and Audio Cassettes
Changing the text size via your browser settings
PC & Mac - Web Browsers that work best with our web site
As with many websites on the internet this site may display slight differences when viewed with different browsers. Our web site has been designed to work best with following popular web browsers:
| Browser | Operating System | |
|---|---|---|
| Windows | MAC OS/OS X | |
| Microsoft Internet Explorer 5.5 or later version | YES | NO |
| Netscape Navigator 8.1 or later version | YES | NO |
| Firefox 1.0 or later version | YES | YES |
Mac users please note:
although you may still have a version of Internet Explorer, it is no longer supported on an Apple Mac system. Therefore this site will not work properly with Internet Explorer (Mac version only).
If you are experiencing such problems please consider upgrading to a supported browser listed above.
Large Print and Audio Cassettes
All our literature is available in large print or audio cassette on request. If you would prefer to receive regular communications, for example annual interest statements, in large print or audio cassette please contact us.
Changing the text size via your browser settings
Follow the instructions below to increase the text size with the most common browsers. Please note however that some pages will not appear correctly in non-standard font sizes.
MS Internet Explorer 6.0 or higher (PC)
To increase the size of the font, from the menu bar, select 'View', then 'text size', then pick 'Larger' or 'Largest'.
To change this back, select 'View', then 'text size', then pick 'medium'.
Firefox 1.0 or higher (PC & Mac)
From the menu bar, select 'View', then 'Text Size' and then 'Increase'.
If you would like it larger still, you can repeat these steps as required
To change this back, select 'View', then 'Text Size' and then 'Normal'.
Netscape Navigator/Communicator 8.1x (PC)
From the browser menu bar, select 'View' and then 'text size'
Select your desired text size
To change this back, simply repeat these steps.
Changing screen resolution
Reducing the resolution of your screen will increase the size of the text for all programs, not just your web browser or our web site.
For Windows Users:
From the start menu select Settings and Control Panel.
In the Control Panel window, select Display, and then select the Settings tab.
In the desktop area section of the Display Properties dialogue box, move the slider marker to the left. This will effectively increase the text size. Our site has been designed for a screen size of at least 800x600.
Textphone Service
If you have a hearing or speech impairment and need to contact us, you can do so by textphone. Please call us on 0845 605 8090 within our opening times.
We are open:
08:00am - 8:00pm Monday to Thursday
08:00am - 6.30pm Friday
09:00am - 5:00pm Saturday
10:00am - 4:00pm Sunday
Helpful information for you
You can communicate with people who don't have textphones by making calls through RNID Typetalk. Contact the Customer Service Team, 8am-8pm Monday to Friday, 9am-5pm Saturday and Sunday, closed on bank holidays.
Telephone: 0800 7311 888
Textphone: 18001 0800 500 888
Fax: 0151 702 0610
Email: helpline@rnid-typetalk.org.uk
www.typetalk.org
www.rnid.org.uk
Downloading PDF Documents
To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for PDF documents.
